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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TN Deep

July 13, 2024

5  out of  5 rating by TN Deep
"Tyrus is Great people..... he took the time out to assit me and i had a lot of problems, he was super patient. Thanks again"
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George Rampersad

July 10, 2024

5  out of  5 rating by George Rampersad
"Great customer service."
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Stanton Johnson

June 24, 2024

5  out of  5 rating by Stanton Johnson
"Tyrus was great helping me set my insurance up! Highly recommend him from David Stroman State Farm. Five Stars!"
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Daniella Cucci

May 29, 2024

5  out of  5 rating by Daniella Cucci
"Thoroughly enjoy the efficiency and professionalism whenever I call - special shoutout to Tyrus! I know all matters will be handled in a timely manner which is greatly appreciated. I highly recommend this location to whomever is looking to make insurance as easy and painless as possible."
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Brennan Baar

May 21, 2024

5  out of  5 rating by Brennan Baar
"I use them for renters and auto insurance in Charlotte NC. Super responsive and easy to get things done!"
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Denise Fulton

May 7, 2024

5  out of  5 rating by Denise Fulton
"David and his team are excellent. Anything you need - he gets it to you right away. We sincerely appreciate him and his team!"
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Mike Isper

March 27, 2024

5  out of  5 rating by Mike Isper
"Great service in setting up new policies from Katie Murphy."
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Jarely Cabrera

March 27, 2024

5  out of  5 rating by Jarely Cabrera
"Candice was amazing! She got me squared away really quickly. Best customer service experience and she provided me with a better quote than other insurances!"
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Bri Phillips

March 26, 2024

5  out of  5 rating by Bri Phillips
"Lola was amazing! Super helpful & efficient. Loved working with her!"
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Lachae king

March 26, 2024

5  out of  5 rating by Lachae king
"Tyrus Baytops is very helpful and super friendly! If you looking for a good insurance person to assist you feel free to reach out to Tyrus."
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Allie Daley

March 1, 2024

5  out of  5 rating by Allie Daley
"This is a great insurance agent / office. Katie was proactive in reaching out to update the insurance on a new vehicle - I was just starting to try to figure out who to call when she called me. Easy and responsive."
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Kaleigh Sanchez

February 16, 2024

5  out of  5 rating by Kaleigh Sanchez
"Karina helped me out so much! Really appreciate her and David for taking care of some things I had a hard time dealing with in the beginning. Karina really went above and beyond to make sure my auto policy and renters were at the best rates possible, with the best coverage."
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tj wales

February 16, 2024

5  out of  5 rating by tj wales
"Lola has gone above and beyond to make my transition from Florida to North Carolina as smooth and easy as possible very kind courteous answered every question I've had and communication was fabulous thank you so much Lola you're the best in the business"
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Kelly Smith

February 14, 2024

5  out of  5 rating by Kelly Smith
"Candice was a huge help! Very helpful and responded quickly."
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Rikki Carr

January 30, 2024

5  out of  5 rating by Rikki Carr
"David is amazing and very respectful! Anytime I reach out, he is a fast responder and always willing to help!"
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Matthew Sorbo

December 19, 2023

5  out of  5 rating by Matthew Sorbo
"Excellent service from Tyrus today! He worked hard to get my apartment insurance resolved today."
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December 19, 2023

5  out of  5 rating by Aaron
"Love all of my interactions with the agents here! Katie is always extremely helpful and quick to respond when I needed changes made to my insurance plan. Would definitely recommend to anyone!"
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Stef R

December 18, 2023

5  out of  5 rating by Stef R
"Karina helped us with our home auto and rv insurance in SC. I thought when we moved it would be a hassle but she was able to make things seemingly easier. Definitely recommend this office!"
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Legrand Ingram

December 15, 2023

5  out of  5 rating by Legrand Ingram
"Celina did an excellent job and getting me the lowest possible auto insurance rates I definitely appreciate it. She was very knowledgeable and professional."
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Comelita Oliphant

December 14, 2023

5  out of  5 rating by Comelita Oliphant
"Trust Baytops helped me switch my coverage to a new vehicle and it was done in a very timely manner. Very satisfied with the service from them, have been with them over ten years."
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Cindy Levine

December 14, 2023

5  out of  5 rating by Cindy Levine
"Katie Murphy was so kind and totally helped me with all my Statefarm needs. She really goes above and beyond.Thanks for higher people that care"
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Claya Jade

December 8, 2023

5  out of  5 rating by Claya Jade
"Thank you Tyrus!! You were professional, friendly, and made the process simple and seamless! Go to Tyrus for your insurance needs!!"
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Michael Martelette

December 8, 2023

5  out of  5 rating by Michael Martelette
"Lola was fantastic during the process of getting my business insurance approved through a 3rd party vendor. It was a complex ordeal, but Lola was there whenever I needed her to assist. Thanks so much Lola!!!"
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Aaron Hopkins

December 6, 2023

5  out of  5 rating by Aaron Hopkins
"I originally started with a new car policy and was so pleased with Celina Andres professionalism and helpfulness (compared to my old insurance) I have now switched over all my other vehicles, commercial and residential property policies to State Farm. Excellent customer service."
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perla granados

November 30, 2023

5  out of  5 rating by perla granados
"Celina was very helpful and informative. I had been with my previous insurance for over 7 years and was hesitant about making the move. However, Celina not only helped me save hundreds of dollars she also made it very easy. I highly recommend her as she is very professional, kind and proficient."