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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Graham

Brian Graham

October 1, 2024

5  out of  5
rating by Brian Graham
"Saved me more money that always makes me happy she was very swift with everything no time wasted"
We responded:
"Brian, I'm glad to hear that we could help you save money and make the process swift and efficient. Your satisfaction is important to us, and we're happy that you had a positive experience. If you need any further assistance, don't hesitate to reach out! - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Morgann Davis

August 25, 2024

1  out of  5
rating by Morgann Davis
"Poor service! Keeps charging me for a policy that should have been cancelled last year. Every time I reach out, no one is helpful. Have not received back pay for the charges as well and just received another notification for another payment coming out. Again, this is a cancelled policy! Do not recommend!"
We responded:
"Morgann, thank you for your feedback. I'm genuinely concerned about the issues you've mentioned regarding your canceled policy and the charges. I want to apologize for any inconvenience this has caused, and thank you for taking the time to speak with me about this matter over the phone on Monday. I’ll be overseeing this process to ensure everything gets handled correctly. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Andrea Lucas

August 17, 2024

5  out of  5
rating by Andrea Lucas
"State Farm is the best"
We responded:
"Hey Andrea, Thanks for the awesome review! I'm glad you're happy with our service. If you ever need anything, we're here for you. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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TooBadd TV

August 15, 2024

5  out of  5
rating by TooBadd TV
"I want to sincerely give the biggest thank you to Marilyn Lauber for being so compassionate and sweet to me on our phone call today as I bought my auto insurance. She was very helpful! And even congratulated me on graduating Nursing school. 🥹 it’s acts of kindness like this that brightens a persons day! Please never get rid of her ! She is such a Doll❤️ thank you so much again. 5stars from me all credit goes to Marilyn for such an outstanding service 👏🏽"
We responded:
"Hey TooBadd TV, Thanks so much for your kind words! I'm really happy to hear that Marilyn made your day brighter and provided such outstanding service. We’re grateful to have her on our team. Congrats on graduating from Nursing school! If you need any further assistance, feel free to reach out. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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kesha McIver

August 7, 2024

5  out of  5
rating by kesha McIver
"Tyrus Baytops was truly a professional who went above and beyond to make sure our insurance needs were met! I appreciate his effectiveness, communication, and reliability. Trust David Stroman State Farm for your family’s needs!"
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john hardy

July 31, 2024

5  out of  5
rating by john hardy
"Very good people to talk with"
We responded:
"Hey John, I'm so glad you had a positive experience with our team! Thanks for the awesome review! If you ever need anything else, we're here to help. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Deborrah Williams

July 27, 2024

5  out of  5
rating by Deborrah Williams
"Dear State Farm, I am happy to say that I had a wonderful experience with the young representative named Tyrus. He worked dilligently helping me understand the circumstances regarding my account. I was totally unaware of a lot of things that seem to be happening with my account. He actually educated me. I needed to know moving forward if my account would be the same or would it fluctuate. That is what he was helped me understand. I thank him so very much for doing that. You can't lose with a team player like Tyrus on your side. He has "Skills" for real. Deborah Anne Williams"
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TN Deep

July 13, 2024

5  out of  5
rating by TN Deep
"Tyrus is Great people..... he took the time out to assit me and i had a lot of problems, he was super patient. Thanks again"
We responded:
"Hi, thank you for the great feedback! - David"
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George Rampersad

July 10, 2024

5  out of  5
rating by George Rampersad
"Great customer service."
We responded:
"George, thank you for the five-star rating! We greatly appreciate your business."
Profile photo of Stanton Johnson

Stanton Johnson

June 24, 2024

5  out of  5
rating by Stanton Johnson
"Tyrus was great helping me set my insurance up! Highly recommend him from David Stroman State Farm. Five Stars!"
We responded:
"Thank you so much for the 5 stars, Stanton! I am extremely happy to hear Tyrus is providing you with a great insurance experience. -David"
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Daniella Cucci

May 29, 2024

5  out of  5
rating by Daniella Cucci
"Thoroughly enjoy the efficiency and professionalism whenever I call - special shoutout to Tyrus! I know all matters will be handled in a timely manner which is greatly appreciated. I highly recommend this location to whomever is looking to make insurance as easy and painless as possible."
We responded:
"Daniella, we're glad to hear you're pleased with the efficiency and professionalism of our team, especially Tyrus! We're grateful for your recommendation and look forward to continuing to make your insurance experience easy and painless. For any future insurance needs, feel free to reach out anytime! - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Brennan Baar

May 21, 2024

5  out of  5
rating by Brennan Baar
"I use them for renters and auto insurance in Charlotte NC. Super responsive and easy to get things done!"
We responded:
"Brennan, I'm pleased to hear you find our renters and auto insurance services in Charlotte, NC super responsive and easy to use! Providing efficient and effective insurance solutions is our priority, and I'm grateful for your positive feedback. Feel free to reach out for any future insurance needs or questions. - David Stroman, State Farm Insurance Agent, Charlotte, NC"
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Denise Fulton

May 7, 2024

5  out of  5
rating by Denise Fulton
"David and his team are excellent. Anything you need - he gets it to you right away. We sincerely appreciate him and his team!"
We responded:
"Denise, we are happy to hear that you are pleased with the service provided by our team. Thank you for your kind words, and we look forward to assisting you with any insurance needs you may have in the future! - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Mike Isper

March 27, 2024

5  out of  5
rating by Mike Isper
"Great service in setting up new policies from Katie Murphy."
We responded:
"Wow, thank you for the glowing review, Mike! I'm thrilled to hear that Katie and the team provided you with great service in setting up your new policies. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Jarely Cabrera

March 27, 2024

5  out of  5
rating by Jarely Cabrera
"Candice was amazing! She got me squared away really quickly. Best customer service experience and she provided me with a better quote than other insurances!"
We responded:
"Wow, thank you for the glowing review, Jarely! We are elated to hear that Candice provided you with exceptional customer service and a better quote for your insurance needs. We appreciate your feedback and look forward to serving you in the future. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Bri Phillips

March 26, 2024

5  out of  5
rating by Bri Phillips
"Lola was amazing! Super helpful & efficient. Loved working with her!"
We responded:
"Thank you so much for your wonderful review, Bri! We are thrilled to hear that Lola provided you with amazing service and was super helpful and efficient. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Lachae king

March 26, 2024

5  out of  5
rating by Lachae king
"Tyrus Baytops is very helpful and super friendly! If you looking for a good insurance person to assist you feel free to reach out to Tyrus."
We responded:
"Thank you for the wonderful review, Lachae! We are so happy to hear that Tyrus provided you with helpful and friendly service. We appreciate your kind words and look forward to continuing to provide you with excellent service. - David Stroman - State Farm Insurance Agent, Charlotte, NC"
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Allie Daley

March 1, 2024

5  out of  5
rating by Allie Daley
"This is a great insurance agent / office. Katie was proactive in reaching out to update the insurance on a new vehicle - I was just starting to try to figure out who to call when she called me. Easy and responsive."
We responded:
"Allie, thank you! Your positive feedback means a lot to us. Katie is a fantastic asset to our team, and we’re glad she was able to deliver for your auto insurance policy."
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Kaleigh Sanchez

February 16, 2024

5  out of  5
rating by Kaleigh Sanchez
"Karina helped me out so much! Really appreciate her and David for taking care of some things I had a hard time dealing with in the beginning. Karina really went above and beyond to make sure my auto policy and renters were at the best rates possible, with the best coverage."
We responded:
"Kaleigh, it was a joy working with you. Thank you for the praise for Karina! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your auto insurance policy. We value you for letting us be your good neighbor!"
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tj wales

February 16, 2024

5  out of  5
rating by tj wales
"Lola has gone above and beyond to make my transition from Florida to North Carolina as smooth and easy as possible very kind courteous answered every question I've had and communication was fabulous thank you so much Lola you're the best in the business"
We responded:
"Thank you, TJ, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lola, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Kelly Smith

February 14, 2024

5  out of  5
rating by Kelly Smith
"Candice was a huge help! Very helpful and responded quickly."
We responded:
"Thank you for the five stars, Kelly! And thank you for the praise for Candice!"
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Rikki Carr

January 30, 2024

5  out of  5
rating by Rikki Carr
"David is amazing and very respectful! Anytime I reach out, he is a fast responder and always willing to help!"
We responded:
"Rikki, it is a joy working with you! We truly care about our customers and want to make sure they are satisfied in every aspect."
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Matthew Sorbo

December 19, 2023

5  out of  5
rating by Matthew Sorbo
"Excellent service from Tyrus today! He worked hard to get my apartment insurance resolved today."
We responded:
"Matthew, thank you for the shoutout for Tyrus! We greatly appreciate your business."
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Aaron

December 19, 2023

5  out of  5
rating by Aaron
"Love all of my interactions with the agents here! Katie is always extremely helpful and quick to respond when I needed changes made to my insurance plan. Would definitely recommend to anyone!"
We responded:
"Aaron, thank you for the review! We are glad Katie was able to assist you with your insurance needs. She is a wonderful member of our team! Thank you for choosing us as your coverage provider!"
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Stef R

December 18, 2023

5  out of  5
rating by Stef R
"Karina helped us with our home auto and rv insurance in SC. I thought when we moved it would be a hassle but she was able to make things seemingly easier. Definitely recommend this office!"
We responded:
"Stef, thank you for the wonderful review. Karina is a fantastic part of the team and we are so glad to hear she was able to help you move your home, auto, and RV insurance policies."